Shipping And Delivery

Domestic Shipping

All orders are processed and shipped within 24hrs from when we confirm your payment.  To make it simple for our customers we have implemented a $5.00 flat rate fee for shipping via Canada Post.  Do note that all packages are to be signed by an adult aged 19 years or older.  If Canada Post cannot obtain a signature by an adult 19 plus, the package will be re-routed to your nearest Canada Post facility for pickup and age verification.

Please Note: Please allow 3-5 business days for standard Canada Post delivery.  Canada Post does not deliver on weekends and public holidays.

Free Domestic Shipping

All orders which exceed $50 before taxes qualify for FREE SHIPPING via Canada Post.

Please Note: Please allow 3-5 business days for standard Canada Post delivery.  Canada Post does not deliver on weekends and public holidays.

Package Tracking

Tracking numbers will be emailed to you once your order has been processed.

Same Day Delivery

We've all been there, in a jam, can't get away for a few minutes to reload on juice, no more coils and need to pick up more but just can't spare any time to get to your local B&M. More often than not it can seem like such a chore to do just that.  Not anymore, we are proud to be the first and only shop to provide you with same day delivery.

At Sub-Ohm, for an additional fee of $10 we provide you with same day delivery service. Same day delivery will only qualify for orders placed before 4pm same day.  Any orders placed after 4pm with the option of same day shipping paid, will be delivered the following day.  All orders must be signed and received by an adult 19 years of age or older, please have your ID ready!

Please Note: Same day delivery only applies if you are located within our delivery area, please refer to the map below.  All orders with same day delivery will be delivered between the hours of 8pm to 11pm Mon-Thurs.  If you are not located within the same day delivery area and have paid for this option, from the $10 paid, $5 will be credited back to your account in the form of store credit which can be used towards a future purchase and the remaining $5 will be applied to Canada Post shipping service.

Same day delivery runs through Mon-Thurs only.  We do not deliver Fri-Sun. Any same day delivery orders placed on Thursday after 4pm will be delivered the following Monday.

Our delivery area is located within the boundries of Stouffville Road to the north, Highway 7 to the south, 9th Line to the east, and Yonge Street to the West.

If you are unable to accept deliveries between the time specified, or are not located WITHIN our delivery area, please do not use this service.

 

U.S. Shipping

US orders will be shipped at a flat rate of $20.00.  All orders must be signed by a person that has reached the legal smoking age in your state.  Please note, Sub-Ohm will not be held responsible for any packages which have been held or seized by US customs officials, there will be no refunds.  It is your responsibility to check and verify that the products you are ordering from www.subohm.ca meet federal and state US regulations and policies.

We ship all orders via Canada Post only, orders will be trackable via USPS here.

International Shipping (Europe, Asia Only)

Europe and Asia orders will ship via Canada Post only, at a flat rate of $30.00. ETA for your shipment can take anywhere between 2-4 weeks. To track your package please track via your local postal carrier.  Please take into account your country’s state,provincial,regional laws before placing an order.  Sub-Ohm will not be responsible for any shipments held or seized by your country’s customs officials. There will be no refunds issued.  By placing an order with us, you confirm that you are of legal smoking age for your country, state, province, or territory.